Prof. Tawfik A. M. Khoja

Prof. Tawfik Khoja – The Director General, Executive Board of the Health Ministers’ Council for Cooperation Council States – MBBS. He is the fellow of the Royal College of General Practitioners – UK (FRCGP-1989), the fellow of the Faculty of Public Health (FFPH-2003), and fellow of the Royal College of Physician – UK (FRCP-2007). He has been awarded in June, 2003 the Professorialship in health systems and quality (Adjunct Professor) from Oklahoma University, USA.

At the beginning of 2010 he received the professorial degree from Imperial College, London, UK. He is a WHO temporary advisor. Prof. Khoja is Family and Community Medicine and Public Health Consultant, in addition to other job responsibilities including overall development and implementation of PHC programmes, conduction and coordination of field studies and research in healthcare system development, Quality, Patient Safety, Management and Organization as well as in PHC.

He was the author and co-author of more than (40) books and manuals, he published more than 70 research and scientific articles in various international scientific journals which contributed in depicting health policies and work protocols in family medicine, PHC, Public Health, Health system, and health services quality. He has been awarded many local, regional and international awards and recognitions. He is a member of many reputable scientific societies.

Anwar Borai, PhD

Anwar Borai obtained his PhD in 2010 from the Faculty of Health and Medical Sciences at the University of Surrey, Guildford, UK. His MSc was in Clinical Biochemistry, 2001, University of Manchester, UK. He worked as Medical Technologist (1996-1998), senior MT (2001-2004), supervisor MT (2004-2006) and since 2010 until now he works as Clinical Scientist at King Abdulaziz Medical City, Jeddah, Saudi Arabia. In addition to this he has been credentialed to be (Joint Appointment) Assistant Professor at King Saud Bin Abdulaziz University-Health Sciences (KSAU-HS). Dr. Anwar Borai works also as Research Scientist at King Abdullah International Medical Research Center (KAIMRC), Jeddah. Currently, he is a member of the Saudi Council for Health Applied Sciences in Saudi Commission for Health Specialties.

The research area of Dr. Anwar Borai is in Metabolic Syndrome that includes Prediabetes, Diabetes, Insulin Resistance, Cardiovascular disease, Obesity and Biological variation. He is the principle investigator for the International Federation of Clinical Chemistry (IFCC) multicentre study to establish the reference intervals for the Saudi population. Dr. Anwar Borai has many national and international presentations. He has published about 20 peer reviewed articles and more than 17 abstracts in various scientific journals.

Carlo Kaabar
Senior Consultant, MOH, KSA

Carlo is currently leading the change management as part of the eHealth Strategy and Change Management Office at the Kingdom of Saudi Arabia Ministry of Health (MOH). Prior to joining the MOH he was the Technical Director of the Department of Pathology and Laboratory Medicine at American Hospital Dubai. He began his career as a trainee medical laboratory scientist at St. Vincent’s public hospital in Melbourne, Australia. After graduating with a Bachelor of Applied Science (Medical Laboratory) he joined the private sector, quickly moving through the ranks to hold laboratory management positions. Before coming to Dubai in 2005, he was Group Quality Manager for one of the largest private pathology companies in Australia. He has extensive experience with medical laboratory accreditation in that country (administered by the National Testing Authorities of Australia in conjunction with the Royal College of Pathologists) as well as ISO15189.

Mr. Kaabar interests include quality management systems, accreditation, change management, eHealth, healthcare technology and clinical chemistry. He has presented on these topics in a variety of forums. He is passionate about the human side of laboratory management. For the last five years, he has organized and chaired the Laboratory Management Track of the MEDLAB Conference as part of Arab Health Congress held in Dubai each January.

Since 2008, Mr. Kaabar has been participating regularly in CAP inspections of Middle Eastern laboratories as a volunteer inspector.

Mr. Kaabar is an Associate Fellow of the Australasian College of Health Service Management. He also has a Bachelor of Theology with a counseling major.

Frances W. Ingersoll, MS, MLS (ASCP)

Frances is a Director of Global Health Partnerships at the Clinical and Laboratory Standards Institute (CLSI). She holds a certification as a Medical Laboratory Scientist by the American Society for Clinical Pathology. Her experience includes more than 25 years in clinical microbiology at Our Lady of Fatima Hospital in North Providence, Rhode Island, USA, 15 years as Program Director of the Medical Technology Program at the same institution, and four years as a full-time visiting lecturer at the University of Massachusetts-Dartmouth and as an adjunct faculty member at the University of Rhode Island, where she sits on the Dean’s Council for the College of Environment and Life Sciences.

Fran won the University of Rhode Island’s Distinguished Achievement Award in 2010 and, through the American Society for Clinical Laboratory Science, won the Bio-Rad Professional Achievement Award for Microbiology in 2014. In addition to her laboratory and academic roles, she has written two textbooks in the areas of parasitology and microbiology and has extensive international experience with the American Society for Microbiology (ASM) and CLSI.

Glen Fine, MS, MBA, CAE

Glen has served as the Chief Executive Officer of the Clinical and Laboratory Standards Institute (CLSI) since 2004, holding overall responsibility for the strategic and administrative leadership of the organization. CLSI is a global not-for-profit organization dedicated to developing best practice standards and guidelines in clinical laboratory medicine.

Mr. Fine has senior level experience in a variety of medical laboratory settings, including independent, hospital, and joint venture organizations. He has previously served or currently serves on six organizational and professional society Boards of Directors.

Mr. Fine possesses bachelor’s and master’s degrees in Medical Laboratory Sciences from Temple University, and an MBA from St. Joseph’s University—all located in Philadelphia, Pennsylvania, USA.

Joseph G. Keary, MS, MBA

Joseph G. Keary is the Owner and Chief Consultant for JGK Leadership Consulting, a health care consulting firm specializing in leadership, management and administration. With over 35 years of health care leadership and administrative experience, gathered in the disciplines of Pathology, Perioperative Logistics and Clinical Research, he brings to the table a practical approach to improving staff engagement and organizational capacity.

His work experience is varied but continually focused on clinical services management and leadership. During this entire time, Mr. Keary has been passionate about the need to develop the dual competencies of “leadership” and “followership” in the pathology field. Recognizing the need to share his enthusiasm and knowledge with his colleagues, in 2012 he founded “JGK Leadership Consulting” as owner and Chief Consultant. The motto of this consulting firm is “The only safe ship in a storm… is leadership.” Mr. Keary has written over 25 different presentations, which feature, besides leadership and followership, such topics such as conflict prevention and resolution, solution management, interpersonal relations, management styles, front-line leadership and others.

During recent years, Mr. Keary has participated in conferences and visited laboratories and hospitals in Kansas, Missouri, Nebraska, Iowa, Maine, New York, Michigan, Wisconsin, Illinois, South Dakota, Maryland, Georgia, Florida and Nevada. This has provided a unique and geographically diverse perspective to his understanding of developments in leadership and followership in the laboratory profession.

He attended Manhattan College (Bachelor of Science, Biology), Seton Hall University (Master of Science, Biology), New York Medical College (Master of Science, Microbiology & Immunology), West Chester University of Pennsylvania (Master of Business Administration) and is currently a doctoral student at Central Michigan University, in the Doctor of Health Administration program in the Herbert H. and Grace A. Dow College of Health Professions, with an anticipated graduation date of September 2017.

Michael R. Labosky, MS, CIH, CSP
Assistant to the Director, MIT EHS Office

Michael is Assistant to the Director in the MIT EHS Office. He serves as a project manager leading the EHS Audit and Inspection Service Team and the Laboratory and Facility Design and Construction Review Team. He also manages a pilot effort on laboratory hazard assessment.
He was previously the Principal at CIH Consulting, LLC where he provided consulting services to academic and research institutions. From 2000-2011 he was an Associate Director in the Harvard University EH&S department where he managed the laboratory safety, fire safety and industrial hygiene programs on the Cambridge Campus and affiliates. Prior to that Michael was the Senior Industrial Hygienist at the University of Rochester where he worked for a combined 10 years. His last responsibilities included managing the industrial hygiene, laboratory safety and occupational safety programs in the EH&S Department. He also worked for two years as the Director of health and safety programs for a contractor that performed hazardous waste remediation, heavy demolition and asbestos removal services in the northeastern United States.

Michael has managed a wide range of environmental health and safety programsover the past 25+ years. He has beeninvolved in numerous renovations and new construction projects in teaching, research and health care related facilities and laboratories.He holds a Bachelor of Science Degree in Chemistry from Clarkson University and a Master of Science Degree in Industrial Hygiene from the University of Rochester School of Medicine and Dentistry. He is a Certified Industrial Hygienist (CIH) and a Certified Safety Professional (CSP).

Dr. Michael Noble MD FRCPC

Dr. Michael Noble is a Medical Microbiologist living and working with the University of British Columbia in Vancouver BC Canada. Over the past 32 years he has focused a lot of his academic and professional time (and personal passion) in the arenas of Laboratory Quality Management and External Quality Assessment (EQA).

In Laboratory Quality Management he has worked as an Educator and Researcher within the UBC Program Office for Laboratory Quality Management, as a Standards and Guidelines Developer with organizations including International Organization for Standardization (ISO) and the Clinical and Laboratory Standards Institute (CLSI) and the Canadian Standards Association (CSA). He has organized and chaired 50 national or international conferences.

In EQA he founded and managed the Clinical Microbiology Proficiency Testing program (CMPT) as a program within the University of British Columbia. Started as a local solution for a local program, CMPT has become a presence in international CMPT as a centre for Innovation and Education for clinical microbiology and water bacteriology proficiency testing. He has also worked with a number of accreditation bodies as both an assessor and consultant. Through the Program Office for Laboratory Quality Management, Dr Noble has a Memorandum of Understanding with Quality Logic, its sister program in Saudi Arabia.

He has given over 200 national and international presentations and written books, book chapters, manuscripts and reports (150), all on the topics of clinical microbiology, laboratory quality and quality assessment.

Dr. Noble writes a popular on-line blog entitled Making Medical Lab Quality Relevant (www.medicallaboratoryquality.com).

Conference Scientific and Strategic Chair

Dr. Nafouri is an advocate in Health Care Excellence models, Safety Management Systems, Occupational Health, Infections Prevention and Environmental Health with over 20 years of experience. Dr. Nafouri serves on the Saudi Quality Council Board as an Executive Officer and Chairman of the Healthcare Interest Group. He is the Ambassador of the Program Office for Laboratory Quality Management of the University of British Columbia, Canada and regional membership representative of the Clinical Laboratory Management Association (CLMA), USA. Nashat is lecturer in the Community Medicine Saudi Board and teaches the Occupational and Environmental Health Course. He is editorial board member in safety in health journal and Patient Safety Lecturer at King Saud Bin Abdulaziz University for Health Sciences. Appointed Consultant by the Saudi Standards, Metrology and Quality Organization (SASO) to assess the health sector readiness based on King Abdulaziz Quality Award Standards as foundation to structure the 2020 National Quality Strategy. He Led assessment teams in Abu Dhabi Award for Excellence in Government Performance in 2008 and led Taif Award teams in 2009, 2010 and 2014.

Dr. Nafouri is registered assessor with King Abdulaziz Quality Award. He led the Facility Management and Safety Team at King Abdulaziz Medical City – WR toward the 1st Joint Commission International (JCI) Accreditation and served as Co-Chair of the Regional Safety Committee. He was Co-leader of Prevention and Control of Infection chapter of the 2nd JCI re-accreditation. He is registered inspector with the Collage of American Pathologists and active member of the Emergency Preparedness and many healthcare Commissioning Committees at KAMC-WR. He has many publications, articles, and conducted many instrumental researches and workshops. Nashat set on many national and regional conferences scientific committees and promote excellence and just culture in numerous events. He is the recipient of Quality Leadership Award from the World Quality Congress and Awards 2015.


Paul L. Epner, MBA, MEd is a health care strategist and consultant with special expertise in the field of laboratory medicine. His current focus is to define and validate the optimum role for clinical laboratory professionals to efficiently and effectively improve patient outcomes and reduce medical errors. Among his current and recent activities, Paul supports the Centers for Disease Control (CDC) in producing evidence-based systematic reviews of clinical laboratory practices. He also supports the CDC in their “Clinical Laboratory Integration into Healthcare Collaborative™” initiative which seeks to improve the interface between clinicians and clinical laboratories. He recently completed work for RTI International under their contract with the Agency for Healthcare Research and Quality (AHRQ) to develop tools for reducing the risk of diagnostic error associated with the clinical laboratory.

Paul serves as President of the Clinical Laboratory Management Association (CLMA) and as a founding Director of the Society to Improve Diagnosis in Medicine (SIDM) for which he is also conference chair of the AHRQ-sponsored 6th International Diagnostic Error in Medicine conference.
Previously, he was with Abbott Diagnostics where he spent 31 years working in the U.S., in Japan and in China. His final position at Abbott was Director of Healthcare Improvement Initiatives in which he focused on solving problems facing the clinical laboratory profession.

Rehab Faraj Al Ameri, MD, MSc, MQM,CIPT

Rehab is a senior specialist of Conformity Assessment Body Services at Abu Dhabi Quality and Conformity Council since 2012, responsible for controlling, regulating and setting up strategies and criteria for Abu Dhabi conformity assessment bodies to ensure their competency and improving their quality performance that allow them to get international recognition.

Dr. Rehab spent 11 years in military, worked as an officer Gastroenterologist at Zayed Military Hospital in Abu Dhabi until reached rank "Major” before leaving military life in late 2011. Between 2006 and 2009, she worked as Gastroenterologist in Royal London and Barth Hospital in London, during that time she earned her M.Sc. in scientific research on the NK-cells behavior toward Cryptosporidiosis infection in HIV patient and reworded with higher distinction from Queen Marry University London-UK. She was a board member of Emirates medical association, Abu Dhabi, UAE 2002-2006.

In 2012 Dr. Rehab achieved her Master degree in Quality Management (MQM) from UOWD with distinction and became first UAE national lead assessor of ISO/IEC 9001approved by Emirate Standardization and Metrology Authority (ESMA). She is an active member in many technical quality working group national and international (exp: working group of "Policy and strategies of infrastructure for improving healthcare at national level" London, UK, International and national healthcare infrastructure committee BMJ and USAID. Moreover, she is a main speaker in many national and international conferences in healthcare quality improvement and quality infrastructure field.


  1. Established with medical professionals 1stCardiac life support training center in Zayed Military Hospital to be the hub for such program in Abu Dhabi, 2004.
  2. Won QCC AL Shara Excellence Award for the distinguish project team of1st PT for Inspection Body in lifting equipment field worldwide in corporation with LEEA 2015.
  3. Approval on Medical Laboratory Technical Requirements by Executive Council of Abu Dhabi to be the main working guide in Emirate of Abu Dhabi 2014.
Interest: Her focus now is to improve quality of life in UAE throughout helping organizations from different sectors to achieve and sustain Excellence focusing on healthcare needs and to guide LABs mainly medical laboratories for the best measurable tools that can help in their continual improvement journey.


Scott has fifteen years of experience in industrial hygiene, environmental, health and safety. He is motivated, practical, and committed leader, advocate of strong safety culture. He is an excellent communicator who is able to engage with a diverse range of audiences. Scott is an experienced and skilled at risk assessment and risk communication. He is successful implementer of EHS programs in support of educational and research programs. Scott holds a Masters in Public Health with Environmental Health Concentration from Tufts University, Boston and Bachelor of Science, Exercise Physiology from University of Massachusetts.